Part One: for parents and carers

How children appear in Kinmeadow

There are two ways a young person can be in a family group, and they work differently.

Child profiles, for under 13s. You create the profile. There is no login, no password and no separate account. Your child cannot sign in, and we never ask them for information directly. Everything in the profile is information you chose to put there: a name or nickname, a date of birth, and whatever you add to the shared calendar and lists about them.

Teen accounts, from 13. You create and authorise the account, and your teenager then has their own login. They can see and add to the family group, message in family chat, and use the AI assistant with extra safeguards. They cannot buy anything, change your subscription, or invite new people.

You can change a child profile into a teen account, or remove a teen account, at any time.

What we collect about a child

For a child profile: a name or nickname, a date of birth, and the content you and other adults in the family group add. Nothing else. No device information, because there is no device signed in as that child.

For a teen account: the same, plus an email address for their login, and technical information from their device needed to run the app and fix crashes.

We do not track where anybody is, of any age. There is no location tracking in Kinmeadow, nothing runs in the background, and family members cannot see each other's location. The only location processing that happens at all is when somebody types an address, or sets a departure reminder for an event, and neither of those records where anyone actually is. We do not use advertising identifiers, we do not show advertising, and we do not build a profile of any child or teenager.

Why we ask for a date of birth. Two reasons, and no others. It puts your child's birthday in the family calendar and reminds you about it, which is a feature families ask for. And it tells us who in your family group is a child, so we know which protections to apply to them. We never use it to advertise to your child, to profile them, or to infer anything about them beyond their age.

How we establish age, and why we do it this way

We do not ask children to prove how old they are, and we do not use identity documents, facial age estimation or any other biometric age check. For an app like this, those would collect far more sensitive information about your family than the risk warrants.

Instead:

You tell us, as the adult who set the family group up. A parent giving their own child's date of birth is a much more reliable signal than asking a child to declare their own age, and it is the proportionate approach for a service like ours.
Only the account owner can change a date of birth, and we keep a record of the change. A young person cannot age themselves up to escape the protections that apply to them.
We apply the same core protections to everybody, whatever their age. No advertising, no location tracking, no profiling, no AI training on anyone's content, no engagement nudges. Because those protections do not depend on knowing exactly how old someone is, we do not need to interrogate your family to apply them.
We tell you before anything changes. When a child in your family group reaches 13, or a teen reaches 18, the protections that apply to them can change. We will ask you first rather than changing them quietly on a birthday.

What we do not do

We do not advertise to children or teenagers, at all, anywhere in Kinmeadow.
We do not profile them or use their data to predict their behaviour.
We do not use anybody's content, including a child's, to train AI models.
We do not send marketing emails to teen accounts.
We do not share children's data with anyone except the service providers listed in our Privacy Policy, all of whom are bound by contract.
We do not use nudges, streaks or notifications designed to keep a child using the app longer than they meant to.

Default settings

Every teen account starts with the highest privacy settings we offer, and stays there unless the account owner changes them. We do not encourage anyone to turn those settings down, and if an adult does change a setting in a way that shares more, we explain what that means at the time.

What you can see and control

As the account owner you can, at any time:

see everything a child profile or teen account has shared into the family group
change what a teen account can access
turn the AI assistant off for a teen account
remove a teen account or delete a child profile, which deletes their data on the timescale in our Privacy Policy
export everything held about your child

The AI assistant

Child profiles cannot use it. Neither can anybody on the free plan, because the Assistant is a Pro feature.

Teen accounts in a family group on Pro can use it, and it works differently for them. Content from a teen's use of the assistant is never used for training, exactly as for adults. The assistant will not discuss topics we have judged inappropriate for a teenage user, and it will point a young person towards a trusted adult or an appropriate support service where a conversation suggests they need one. It is not a counsellor and we say so, in the app, in words a teenager will read.

You can turn it off for any teen account.

Your child's own rights

Data protection law gives children the same rights as adults: to see their data, to correct it, to have it deleted, and to object to how it is used. Younger children exercise those rights through you. A teenager can exercise them themselves, and we will help them do it in a way they can understand.

If a teenager asks us to delete something and you disagree, or the other way round, we will listen to both of you and act in the child's best interests. Tell us at notices@your-family.app.

Questions

Email notices@your-family.app. If you are not happy with our answer you can complain to the Information Commissioner's Office at https://ico.org.uk/make-a-complaint, or to the data protection authority in your country if you live in the EEA.

Part Two: for you, if you are using Kinmeadow and you are under 18

Hello. This bit is about what happens to your information when you use Kinmeadow. It is short and there is no small print.

What Kinmeadow is

It is an app your family uses together to keep track of things: who is doing what, what is for dinner, jobs that need doing, and messages between you.

What we know about you

Not very much, and only what your family put in.

Your name, or whatever name your family uses for you
Your birthday, so the app can remind everyone about it, and so we know how old you are and can look after your information properly
If you have your own login, your email address and password
The stuff you and your family add to the app: messages, lists, plans, photos

We do not know where you are. The app does not track your location.

Who can see your stuff

Your family can. Everything you put in the app is shared with the people in your family group. That is the point of it, but it does mean it is not a private diary. If you write something in family chat, your family can read it.

We mostly cannot. Nobody who works on Kinmeadow reads your messages as a normal thing. Someone might look if your family asks us to fix a problem, or if somebody reports that something unsafe is happening. If we do look, we write down that we did.

Nobody else can. We do not sell your information. We do not show you adverts. We do not tell companies about you.

About the assistant

Kinmeadow has an assistant you can ask questions. Two things to know.

It gets things wrong sometimes. It writes answers that sound confident even when they are not right. If it tells you something that matters, check with a real person.

What you type into it is not used to teach it. Your messages do not get fed into it to make it cleverer. They are used to answer your question and that is all.

It is not a person and it is not a doctor or a counsellor. If something is worrying you, talking to a grown-up you trust is better. If you need help right now and there is nobody around, you can call Childline on 0800 1111, free, any time. In an emergency call 999.

What you can do

Ask to see what we have got about you.
Ask us to fix it if something is wrong.
Ask us to delete it.
Say no to something you are not happy about.

You can ask us directly. Email notices@your-family.app and say what you want. We will write back in a way that makes sense, and we will not need you to use special words.

If you would rather talk to your parent or carer about it first, that is fine too. And if you have asked us something and you do not think we did the right thing, you can tell the Information Commissioner's Office, who check that companies look after people's information properly. They are at ico.org.uk.

One last thing

The app belongs to your family, and what goes in it is theirs and yours. Not ours. If you leave, or your family stops using it, we delete what was yours.

Kinmeadow Children's Privacy Notice